Healthcare organizations entrust their RCM partners with sensitive information. Enlight takes privacy, security and confidentiality seriously.
Our processes are designed to support applicable HIPAA privacy and security requirements when handling protected health information as part of our services.
Where Enlight performs services that involve protected health information on behalf of a covered entity or business associate, appropriate Business Associate Agreement arrangements can be established where required.
Access to client systems and information should be limited according to job responsibilities and business need.
Team members handling client information are expected to follow confidentiality requirements and client-specific security procedures.
Enlight maintains procedures intended to protect client information during operational and remote workflows.
Personnel handling healthcare information receive appropriate guidance and training regarding confidentiality, privacy and their responsibilities.
We work with clients to understand applicable access, documentation, communication and security requirements and incorporate them into operational workflows where appropriate.