Accounts Receivable Management Services

Our support may include:

• Review of outstanding claims and account balances
• Payer follow-up on pending and unpaid claims
• Review of claim status and payer responses
• Identification of unresolved account issues
• Documentation of follow-up activity and next steps

Accounts can be prioritized based on:

• Account aging
• Outstanding balance
• Payer
• Claim status
• Follow-up requirements
• Client-defined priorities

This approach helps ensure that available resources are directed toward accounts according to the client's established workflow.

Our team can assist with:

• Checking claim status
• Following up on pending or unpaid claims
• Reviewing payer responses
• Identifying claims requiring correction or resubmission
• Identifying accounts requiring additional documentation
• Escalating issues that require client intervention

When an account cannot be resolved through routine follow-up, we help identify the next appropriate action. This may include coordination with coding, billing or denial management teams, depending on the issue and agreed scope.

Accounts requiring additional information or client intervention can be identified and escalated according to the established process.

Reporting can provide visibility into:

• Outstanding AR
• Aging categories
• Payer-related trends
• Follow-up activity
• Unresolved accounts
• Recurring issues affecting account resolution