Reporting & RCM Visibility

Clear and relevant reporting helps organizations understand operational activity and identify trends across the revenue cycle. Enlight provides reporting support based on the client's service scope, reporting requirements and existing workflows.

Our focus is on providing practical information that helps clients monitor assigned work, productivity, quality and relevant RCM activity.

Operational Reporting

Depending on the engagement, operational reports may include:
  • Assigned work
  • Completed work
  • Pending accounts
  • Outstanding work
  • Work status
  • Turnaround information
  • Account-level activity

Productivity Reporting

Productivity reporting can provide visibility into:
  • Work volumes
  • Completion activity
  • Team or process-level activity
  • Workload trends
  • Operational performance

Quality Reporting

Quality reporting may include:
  • Coding quality findings
  • Billing-related findings
  • Rework trends
  • Correction activity
  • Denial-related observations
  • Recurring process issues

RCM Trend Reporting

Where applicable, reports can provide visibility into:
  • AR aging trends
  • Outstanding balances
  • Denial categories
  • Recurring denial reasons
  • Payer trends
  • Claim status
  • Resolution activity

Customized Reporting

Reporting can be customized based on:
  • Client requirements
  • Services included in the engagement
  • Reporting frequency
  • Available operational data
  • Existing client reporting formats
Reports can be designed to provide the information most relevant to the client's operational and revenue cycle needs.

Our Approach

Enlight focuses on accurate, relevant and actionable reporting. Specific performance metrics are included only when they are measured, validated and appropriate for the engagement.

Looking for the right RCM support for your organization?

Enlight can tailor its services to your operational requirements and provide support across individual revenue cycle functions or multiple RCM processes.

Connect with Enlight to discuss your requirements